Our return policy
- We accept returns within 14 days of the shoes arriving at your home
- Shoes must be returned in their original condition, unworn and with all original tags and packaging intact.
- The tag that guarantees the authenticity of the shoes must remain attached to allow the return.
- All return shipping costs will be paid by the buyer.
- To start the return process, the customer must contact our customer service to obtain detailed instructions on how to proceed.
- Once we receive your return and verify that it complies with our policies, we will refund the amount of the returned item, excluding the original shipping costs.
- Refunds will be processed using the same original payment method within 7-10 business days of receiving your return.
This policy is subject to change without notice. Please check this page regularly for updates.